Springboard Tutoring's Terms and conditions

At Springboard Tutoring, I believe every learner deserves the right support to leap forward. I will unlock potential, build confidence, and empower children and adults to achieve academic success and a lifelong love of learning.

Led by an outstanding UK-qualified teacher (QTS) with 20+ years of leadership experience, I provide tailored tutoring of English (including phonics), Maths and Science that endeavours to help primary-aged children achieve and exceed their academic targets. I specialise in supporting English as an Additional Language, Early Years, SEN, and neurodiverse learners. I use evidence-based assessments, including GL Assessments, CAT4, Phonics Screeners, SATs (Y2 & Y6), and 4+, 7+ and 11+practice tests, to guide learning effectively. Additional expertise: TEFL tutoring for children, teenagers, and adults (120-hour TEFL certified).

I find immense joy in helping students find their voice and ‘leap forward’ academically, building confidence and achieving measurable progress. I design fun, interactive lessons that are personalised, supportive, and progressive, breaking learning into manageable, bite-sized steps to keep students engaged. I challenge each student to be their best, while creating a relaxed and welcoming environment where learning and growth flourish. 

Tutoring sessions can be booked in advance via email at springboardtutor@gmail.com or through Messenger on my Facebook page, Springboard Tutor LLC. Sessions are confirmed once payment has been received. 

Payment is required upfront for each block of sessions. I accept payment via bank transfer. Fees are non-refundable for sessions cancelled on the same day. Sessions cancelled with at least 24 hours’ notice will be rescheduled at a convenient time. Pricing details will be shared during our introductory messaging or email, so we can tailor the sessions to your child’s needs. 

My tutoring sessions are interactive, personalised, and focused on helping your child make real progress. I welcome any information from parents or guardians about your child’s learning needs, and to provide the tools to learn. To make the most of each session, I ask that students arrive on time with the correct resources so they can enjoy the full session. 

Sessions will be held via Google Meet, and I’ll send a calendar invite to the email address you provide. I kindly ask that parents ensure their child has a suitable device (laptops are best) and a reliable internet connection so we can make the most of our time together. While I do my best to provide a smooth online experience, I’m unable to take responsibility for technical issues beyond my control.  

I take the privacy of my students very seriously. Any personal information shared with me will be kept strictly confidential and used only to support your child’s learning. I provide progress reports to parents or guardians as agreed, so you can stay informed about your child’s development.

While I am committed to helping students learn and grow, outcomes may vary depending on each child’s engagement and effort. My aim is to provide a supportive, encouraging environment where every student has the opportunity to make meaningful progress.

Either party may end tutoring sessions with written notice. To ensure continuity for all learners and to allow sufficient time to offer the space to another family, a minimum of two weeks' written notice is required to terminate tuition. When a block of sessions has been paid for in advance, fees are non-refundable. However, any unused sessions remaining within the notice period will be honoured. If this is not possible, Springboard Tutoring will provide an equivalent alternative, such as a pre-recorded lesson, learning resource or home-learning material, to ensure your child continues to benefit from the tuition purchased. 

Parents and guardians will always be notified in advance of any significant changes. Springboard Tutoring reserves the right to terminate tuition immediately where there is non-payment, abusive behaviour, repeated breaches of these terms, or circumstances that prevent tuition from being delivered safely or effectively.